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Betting Rules
Raptor 77 Casino operates under licences issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and the Government of Curaçao (GC), providing regulatory oversight for its gaming platform.
General betting conditions
By opening an account, accessing the website or placing a bet, you agree to follow these Betting Rules and any other terms displayed on the relevant page. Different games, markets or promotions may have additional conditions. If an additional rule applies, it will generally be shown before you confirm your bet. You are responsible for reviewing the information available at the time of play.
You must be legally entitled to use the service in your location and must meet all applicable age and identity requirements. Players in Australia should only participate where online gambling is lawful for them. You must provide accurate account information and keep your login details secure. An account must be used only by the registered account holder. Bets placed after successful login may be treated as authorised unless there is clear evidence of unauthorised access or a technical issue.
- Only one account should be used by each player unless otherwise approved under the applicable account terms.
- You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must not attempt to manipulate a game, betting market, result, promotion or payment process.
- You must not use automated tools, bots, scripts or software intended to interfere with normal betting activity.
- You should check the bet type, selection, stake, odds or other displayed details before confirming a bet.
- You should retain records of important transactions, including deposits, withdrawals and bet confirmations.
Raptor 77 Casino may apply account checks, transaction reviews, security controls or other verification procedures where required by law, regulation, platform policy or internal risk processes. A review may affect access to an account or the processing of a transaction while information is assessed. Any action taken will be handled in accordance with the applicable terms and legal obligations.
Placing and confirming bets
A bet is normally submitted by selecting the relevant game, market or wager, entering or choosing a stake, and confirming the transaction. A bet is not necessarily accepted merely because a selection has been made or displayed on screen. Acceptance occurs only when the platform records the bet as accepted and provides a confirmation or transaction record. Players should check their account history after placing a bet.
You are responsible for confirming that your device, internet connection and account are working correctly before placing a bet. If a page freezes, disconnects or displays an error, do not repeatedly submit the same wager without first checking whether it was recorded. The account history, bet slip or confirmation screen should be treated as the best available record of the transaction.
Bet acceptance and limits
All bets are subject to the available balance, any displayed minimum or maximum stake, applicable account restrictions and the platform’s ability to accept the wager. A bet may be rejected, limited, delayed or cancelled where there is a technical problem, a market error, a security concern, a breach of the rules or another valid reason. Where a bet cannot be accepted, the relevant stake should not be treated as a settled wager.
Where odds, prices, game information or other betting details are displayed incorrectly because of an obvious error, the affected bet may be reviewed and handled under the applicable terms. An obvious error may include a clearly incorrect price, duplicate market, incorrect event information or a technical display issue. The aim of any review is to correct an error fairly and consistently rather than to change a legitimate outcome.
Changing or cancelling a bet
Once a bet has been accepted, it generally cannot be changed or cancelled by the player unless the relevant product or game rules expressly allow it. Removing a selection from a bet slip does not cancel a bet that has already been confirmed. If a cancellation or cash-out feature is available, it may be subject to eligibility conditions, technical availability and the terms shown at the time.
Results, settlement and account records
Bets are settled according to the rules for the applicable game, event or market. Those rules may define the relevant result source, settlement time, qualifying conditions and treatment of unusual situations. Players should review the specific game information before placing a wager, particularly where a market involves a draw, postponement, abandonment, disqualification, interruption or a changed result.
Results are normally based on an official or otherwise recognised result source applicable to the relevant product. If a result is corrected or updated by the authorised source, the related settlement may be reviewed where permitted by the rules. A displayed result, balance or payout may be corrected if it was produced by a technical fault, data error or clear settlement mistake.
- A winning bet is settled in accordance with the displayed terms and the applicable game or market rules.
- A losing bet normally results in the stake being retained according to the settlement outcome.
- A void or cancelled bet is generally returned or treated as specified in the relevant rules.
- Where a multi-selection bet includes a void selection, the remaining selections may be settled under the applicable product rules.
- Promotional or bonus-related wagers may have separate eligibility and settlement conditions.
- Any displayed return is subject to the final confirmation recorded in the account.
Your account history may show deposits, withdrawals, stakes, results, adjustments and other activity. You should report any suspected error promptly through the available support channel on the website. When making a query, include the relevant transaction date, game or market, stake and confirmation reference if available. Do not provide your password or full payment credentials when reporting an issue.
If a balance has been credited incorrectly, the amount may be corrected or recovered in accordance with the applicable terms and law. This can include situations where a technical fault, pricing error, duplicate payment or settlement mistake results in an incorrect credit. Raptor 77 Casino may place a temporary hold on affected funds while an issue is investigated.
Fair play, disputes and responsible betting
Fair play and prohibited conduct
Players must act honestly and fairly. Conduct that may undermine the integrity of the service includes collusion, account sharing, identity misuse, exploiting a known fault, using unauthorised software, attempting to avoid security controls or interfering with another player’s activity. Suspected prohibited conduct may lead to a review, suspension, cancellation of affected bets or other action permitted by the applicable terms.
Queries and disputes
If you believe a bet has been recorded or settled incorrectly, review the applicable game rules and your account history first. You may then raise the matter using the support options published on the website. Disputes are assessed using available transaction records, system information, game data and the rules that applied when the bet was placed.
You should provide clear and accurate information when making a complaint. A review may take time where records must be checked or information is requested. The outcome will be communicated through the available account or support process. If an external complaint or alternative dispute process is available under applicable requirements, information about that process will be provided through the relevant terms or support material.
Responsible betting
Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Only gamble with money you can afford to lose. Set a budget and time limit before you play, and do not chase losses by increasing stakes or continuing for longer than planned. Avoid betting when affected by alcohol, stress or other circumstances that may affect your judgement.
- Set personal deposit, spending or session limits where available.
- Take regular breaks and keep track of time spent playing.
- Never borrow money or use essential household funds for gambling.
- Do not ask another person to place bets on your behalf or use another person’s account.
- Use available cooling-off, self-exclusion or account restriction tools if gambling is becoming difficult to control.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
These Betting Rules are general information and do not replace the specific rules shown for an individual game, market or promotion. The applicable version is the one displayed at the time of the relevant activity, subject to any rights and requirements that apply by law. Please check the website regularly for updates before placing bets.
