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Raptor 77 Casino Terms & Conditions
Raptor 77 Casino operates under licences issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and the Government of Curaçao (GC), providing regulatory oversight for its gaming platform.
1. General terms and acceptance
These Terms & Conditions form an agreement between you and Raptor 77 Casino in relation to your use of the website and its gambling services. They apply to visitors, registered players and anyone who accesses or uses an account. If you do not agree with these terms, you must not register, deposit funds, place bets or otherwise use the service.
You are responsible for reading the current version of these terms before using the website. We may update or amend the terms from time to time to reflect changes to the service, applicable law, regulatory requirements, security practices or business operations. Any updated version will apply from the time it is published or otherwise made available, unless a different effective date is stated. Continued use of the website after an update means that you accept the revised terms.
Additional terms may apply to specific games, payment methods, promotions, competitions, bonuses or other features. Those terms will be presented with the relevant offer or service and should be read together with this document. If there is an inconsistency, the specific terms may apply to the relevant feature to the extent permitted by law.
Eligibility and lawful use
- You must be legally entitled to use online gambling services in the place where you are located.
- You must meet the minimum legal age and any other eligibility requirements that apply to you.
- You must provide accurate, complete and current information when registering and whenever we reasonably request an update.
- You must use the website only for lawful purposes and in accordance with these terms.
- You must not access or use the service where doing so would breach local law, restrictions or regulatory requirements.
Raptor 77 Casino may refuse registration, restrict access or decline a transaction where this is necessary for legal, regulatory, security, responsible gambling or operational reasons. Access may also be unavailable in some locations or to certain persons. It is your responsibility to check whether online gambling is permitted where you are located.
2. Accounts, identity and security
You may need to create a personal account to use some or all of the services. You may hold only one account unless we expressly allow otherwise. Accounts are personal and must not be sold, transferred, shared or made available to another person. You must not open an account on behalf of someone else or permit another person to use your account.
We may carry out identity, age, address, payment method and source-of-funds checks. These checks may be completed when you register, before a withdrawal, during account activity or whenever required by applicable law and responsible gambling or anti-money laundering procedures. You agree to provide documents and information that are reasonably requested. Processing may be delayed while checks are being completed.
You are responsible for keeping your login details confidential and for all activity carried out through your account. Tell us promptly if you believe that your account, password or payment information has been compromised. You should use a strong password, avoid reusing it on other services and log out after using a shared or public device.
- Do not use false, misleading or stolen information.
- Do not create duplicate accounts to obtain an unfair advantage or access an offer more than once.
- Do not use another person’s payment method without proper authorisation.
- Do not allow another person to place bets or play through your account.
- Do not attempt to bypass account, location, age, identity or responsible gambling controls.
If we identify duplicate accounts, inaccurate information, suspicious activity, prohibited conduct or a breach of these terms, we may suspend or close an account and take other action permitted by law. Where appropriate, we may void affected activity, restrict transactions or withhold funds while an investigation is completed. Any action will be considered in accordance with applicable legal and regulatory requirements.
3. Deposits, play and withdrawals
You may fund your account only through payment methods made available on the website and that you are authorised to use. Deposits must be made by you and for your own use. We may reject, reverse or limit a transaction for security, compliance, technical or operational reasons. You should check the payment information shown at the time of the transaction, including any applicable fees, conditions or processing requirements.
You must not deposit money that you cannot afford to lose or use gambling as a way to resolve financial difficulties. Gambling outcomes are uncertain. You should set a budget before playing and stop when that budget has been reached. No game, strategy, system or pattern can guarantee a win.
Games are governed by the rules displayed for the relevant game. Bets are generally recorded when accepted by the system. A bet may be cancelled, rejected or adjusted where required by law, a technical error, a pricing or display error, a system malfunction, suspected fraud or another valid operational reason. If there is a dispute about a transaction or game result, our records may be reviewed together with relevant technical information.
Withdrawals may be subject to account verification, payment checks, transaction review and any conditions that were clearly provided for the relevant service or promotion. We may return funds through an approved method and may ask for information to confirm that the requested payment belongs to you. We do not guarantee a particular processing period unless one is expressly stated for the relevant method or service.
- Check your balance and transaction history regularly.
- Review the rules and any applicable conditions before using a game or promotion.
- Keep payment details and identity information accurate and up to date.
- Report an unfamiliar transaction or account activity as soon as possible.
- Do not attempt to reverse a valid transaction through a payment provider in order to avoid an amount properly owed.
If a technical error causes an incorrect balance, game result or transaction, we may correct the error and restore the position that would have applied without the error. Funds credited to your account by mistake remain subject to correction and may need to be returned.
4. Promotions, responsible gambling and website rules
Promotions and offers
Promotions, bonuses and promotional campaigns may have separate eligibility requirements, expiry dates, wagering conditions, contribution rules, maximum values or other restrictions. These details will be provided with the relevant promotion. You must comply with those terms and may not claim an offer more than once where this is prohibited. We may withdraw or amend an offer where required by law, where an error has occurred or where misuse is suspected.
Responsible gambling
Raptor 77 Casino supports informed and responsible gambling. Gambling should be treated as entertainment, not as a method of making money. If gambling is becoming difficult to control, affecting your finances or relationships, or causing distress, stop playing and seek independent support. You can also use available account controls, such as deposit limits, time limits, reality checks, cooling-off periods or self-exclusion, where offered.
Self-exclusion and other protective settings are intended to help you take a break or stop gambling. You must not try to create another account or use another person’s account to avoid a restriction. If you request help with gambling behaviour, we may apply additional safeguards or restrict access in accordance with our procedures and applicable requirements.
Website use and prohibited conduct
You must use the website fairly and must not interfere with its operation or security. You must not introduce malicious code, use automated tools without permission, scrape or copy website content, probe or bypass security controls, exploit an error, manipulate a game or transaction, or engage in fraud, collusion, harassment or other unlawful conduct.
Website content is provided for general information and may change without notice. We aim to keep the service available and accurate, but access may be interrupted by maintenance, technical faults, network problems, security incidents or events outside reasonable control. To the extent permitted by law, we are not responsible for losses caused by unauthorised access resulting from your failure to protect account credentials, or by your misuse of the website.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law. Subject to those rights and any applicable legal requirements, your use of the website is at your own risk. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate.
If you have a question, complaint or concern about your account or these terms, please use the support or contact options made available on the website. We may request information to verify your identity before discussing account details. These terms are governed by the laws that apply to the service and your use of it, subject to any mandatory rights or protections available to Australian consumers.